About Samanaga
About Samanaga
Blog Article
The Samanage interface suffers a bit from attempting to cram so many features and solutions into what is largely one particular World wide web interface. Every little thing is retained in sections which make just enough feeling being functional but it was quite often tricky to find specific capabilities After i necessary them.
Even so, he also presents in-depth reviews on a wide array of software program remedies that will help enterprises obtain acceptable selections for them. As a result of his perform, he aims to assist companies develop a far more tech-ahead approach to their operations and triumph over their SaaS-relevant difficulties.
Thompson ongoing, “We think that a strong, sector-top ITSM Resolution features us Yet another persuasive product to boost our power to serve IT experts in businesses of all measurements whilst meaningfully expanding our complete addressable industry, like more cross-offer prospects within our big and increasing buyer-foundation of more than 300,000 consumers.”
“Deploying an staff provider management mentality, coupled using an enterprise-large provider desk platform that supports it – like Samanage -- may help boost employee productiveness and far better join personnel to their shoppers. We are enthusiastic about the chance to bring our solutions together with the access and power of SolarWinds to help IT companies in providers of all measurements to obtain far better business enterprise results.”
For the vast majority of goods reviewed During this helpdesk roundup, the issue is suitable options in exchange for that ease and price-effectiveness of the cloud services Alternative. Not so for your Samanage IT Provider Desk and Asset administration suite. No person can accuse Samanage of reducing corners when it comes to options.
“The IT Support Desk is Main to any IT Qualified's occupation and it really is something which they connect with everyday to provide their workers.”
SolarWinds (NYSE:SWI), a leading company of potent and economical IT management software program, currently announced that it's signed an settlement to acquire Samanage, a hugely reviewed and really rated IT support desk Alternative business located in Cary, NC. In the last 7 a long time, Samanage has crafted a strong, properly-highly regarded item guided by a buyer-centricity that aligns perfectly with SolarWinds’ mission and commitment on the technology Skilled Local community.
Using an IT Service Catalog, you may define and publish which guidance solutions are available on your on the web site, very similar to a procuring cart of enterprise solutions. The catalog also serves for a, for lack of an improved time period, firewall towards nuisance click here requests.
I recognize This can be an accepted profits design for A lot of the company computer software world, but in today of Obviously priced, cloud-managed services like Cayzu and Freshdesk, It can be aggravating not to have all the chance to total my transaction immediately.
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We were not in a position to exam this characteristic, so be sure To guage your self comprehensively ahead of banking on it.
Another frequent trouble solved by the vendor is significant service Expense. Gordon pressured The point that Samanage assistance crew is often readily available to assist its clientele.
Tagging can make it simpler to determine the item’s position and assign it to consumers and keep track of its efficiency. In the same way, the provider desk has robust application repository. You can certainly retrieve application particulars, and, additional critically, detect security bugs or unauthorized installation.
“With reporting, measurability, and insights from Samanage, It really is armed with the info to showcase the real value of IT to organizational leaders.”